Frequently Asked Questions
Below are answers to some of the most common questions we receive about bouncy castle hire, inflatable party tents and event equipment hire across Reading, Wokingham and Berkshire.
How much does bouncy castle hire cost?
Our hire prices vary depending on the inflatable or equipment you choose. All prices are displayed on the individual product pages, and there are no hidden charges. If you’re booking multiple items, please contact us for a package price.
What areas do you deliver to?
We regularly deliver throughout Reading, Wokingham, Bracknell, Woodley, Earley, Crowthorne, Maidenhead, Newbury and surrounding areas across Berkshire. If you’re unsure whether we cover your location, please get in touch.
How far in advance should I book?
We recommend booking as early as possible, especially during weekends, school holidays and the summer months. Popular inflatables can become fully booked several weeks in advance.
Do you set up the bouncy castle?
Yes. We deliver, set up, secure and inspect all equipment before use. We also provide collection at the end of the hire period.
Are your bouncy castles insured?
Yes. We carry public liability insurance, and all of our inflatables are regularly inspected, maintained and tested in accordance with current safety guidelines.
What happens if it rains?
Most inflatables include shower covers to provide protection from light rain. However, for safety reasons we may need to cancel or postpone outdoor bookings if severe weather, strong winds or heavy rain are forecast.
If weather conditions are unsuitable, we will discuss the available options with you.
Can bouncy castles be used indoors?
Yes. Many of our inflatables are suitable for indoor venues such as village halls, community centres and school halls. Please check the product dimensions and ensure your venue has sufficient ceiling height.
How much space do I need?
The required space varies depending on the inflatable. Each product page includes the dimensions needed for safe installation. Please ensure there is adequate clearance around the inflatable.
If you’re unsure, contact us and we’ll be happy to advise.
What surfaces can a bouncy castle be set up on?
We can usually install inflatables on:
- Grass
- Artificial grass (subject to approval)
- Indoor hall floors
Unfortunately, some surfaces may not be suitable for safe anchoring. If you’re unsure about your setup area, please contact us before booking.
Do adults need to supervise the bouncy castle?
Yes. Adult supervision is required at all times while the inflatable is in use. This helps ensure all users follow the safety rules and enjoy the equipment safely.
Can adults use the bouncy castles?
Some of our inflatables are designed specifically for children, while others may be suitable for older users. Please check the product description or contact us for guidance.
What time do you deliver?
Delivery and collection times vary depending on our schedule and your booking location. We will confirm these arrangements before your event date.
Can I hire more than one inflatable?
Absolutely. Many customers hire multiple inflatables or combine equipment for larger parties, school events and community celebrations.
Do you provide equipment for schools and community events?
Yes. We regularly work with schools, nurseries, sports clubs, charities and community organisations throughout Berkshire and surrounding areas.
How do I make a booking?
Booking is simple. Browse our available products online, select your preferred date and complete the booking process. If you need assistance choosing the right equipment, please contact us and we’ll be happy to help.
Why Choose All Star Events & Inflatables?
- Fully insured equipment
- Reliable delivery and setup
- Clean and professionally maintained inflatables
- Friendly local service
- Competitive pricing
- Trusted across Reading, Wokingham and Berkshire
If you have a question that isn’t answered above, please contact us and we’ll be happy to help.