Terms and Conditions of Hire

By confirming a booking with All Star Events & Inflatables, the hirer agrees to the following terms and conditions.

Inflatable Safety Instructions

The safety of all users is the responsibility of the hirer throughout the hire period. A responsible adult must supervise the inflatable at all times and ensure that the following rules are followed.

General Safety Rules

  • The inflatable must only be used by children within the age range specified for the equipment.
  • No food, drink, chewing gum or sweets are permitted on the inflatable.
  • Shoes, glasses, jewellery, badges and sharp objects must be removed before use.
  • Face paints, party poppers, coloured streamers, confetti and silly string must not be used on or near the inflatable, as they can cause permanent damage and staining.
  • Smoking, vaping, barbecues and naked flames are strictly prohibited near the equipment.
  • Climbing, hanging or sitting on the inflatable walls is not permitted.
  • Users must not perform flips, somersaults, wrestling or rough play.
  • The inflatable must not be overcrowded.
  • Where possible, children of significantly different sizes and ages should not use the inflatable at the same time.
  • Users should enter and exit the inflatable carefully.
  • The front step is designed for access only and must not be used for bouncing or playing.
  • Anyone suffering from back, neck or joint problems should not use the inflatable.
  • No person is permitted on the inflatable during inflation or deflation.
  • Pets and animals are not permitted on the inflatable at any time.

Weather Conditions

For safety reasons, inflatables must not be used during:

  • Strong winds
  • Thunderstorms
  • Severe weather conditions

We reserve the right to cancel or refuse setup where weather conditions make installation unsafe.

Outdoor bookings may be cancelled if wind speeds or gusts exceed the legal operating limit of 24mph.

Equipment Operation

The blower must remain switched on and running at all times whilst the inflatable is in use.

If the inflatable is not being used for an extended period, it may be switched off and reinflated when required. Inflation typically takes around one minute.

Under no circumstances should the blower, electrical connections or anchoring points be tampered with.

Responsibility for Equipment

The hirer accepts full responsibility for all hired equipment from the time of delivery until collection.

Any loss, theft, damage or misuse occurring during the hire period will be charged to the hirer.

The hirer agrees to ensure the equipment is used safely, correctly and only for its intended purpose.

Damage and Cleaning Charges

All equipment must be returned in the same condition in which it was supplied.

Additional charges may apply where equipment requires excessive cleaning due to:

  • Food or drink spillages
  • Mud
  • Face paint
  • Silly string
  • Confetti
  • Animal fouling
  • Other avoidable damage or contamination

A minimum cleaning charge of £50.00 may apply.

The hirer will be responsible for the full cost of repairing or replacing any damaged equipment.

Cancellation Policy

A £25 booking deposit is required to secure your booking.

This deposit is non-refundable and non-transferable in the event of cancellation by the customer.

Should All Star Events & Inflatables cancel a booking due to unsafe weather conditions or circumstances beyond our control, any payments made beyond the deposit will be refunded.

We will always communicate any weather-related concerns as early as possible.

Delivery and Collection

Delivery and collection times are agreed in advance but may vary due to traffic, weather conditions or operational requirements.

We will always endeavour to deliver and collect equipment within the agreed time frame.

The setup area must be clear, accessible and suitable for the equipment booked.

If we are unable to safely install equipment upon arrival, we reserve the right to cancel the booking without refund.

Liability

All equipment is used entirely at the hirer’s risk.

The hirer accepts responsibility for ensuring the equipment is supervised and operated safely throughout the hire period.

All Star Events & Inflatables shall not be liable for injury, loss or damage arising from misuse, negligence, failure to follow safety instructions, or unauthorised use of the equipment.

Nothing within these terms and conditions excludes liability where such exclusion is prohibited by law.

DJ Equipment Hire Terms and Conditions

Security Deposit

A refundable security deposit of £300 is required prior to the hire period.

This deposit is held against loss, theft, damage, misuse or late return of equipment.

Responsibility for Equipment

The hirer accepts full responsibility for all DJ equipment from the time it is delivered until it has been collected and inspected.

Equipment must only be used for its intended purpose and operated in accordance with any instructions provided.

Damage, Loss and Repair Costs

The hirer will be liable for any damage, loss or theft occurring during the hire period.

This includes damage caused by:

  • Liquid spillages
  • Incorrect power supplies
  • Negligent handling
  • Unauthorised modifications
  • Misuse of equipment

Repair or replacement costs will be deducted from the £300 security deposit.

Where costs exceed the deposit amount, the hirer agrees to pay the outstanding balance within 7 days of receiving an invoice.

Deposit Deductions

The security deposit may be partially or fully retained where:

  • Equipment is returned damaged
  • Equipment is returned incomplete
  • Accessories, cables or cases are missing
  • Equipment has been tampered with
  • Equipment is returned late without prior agreement

Deposit Refunds

Provided all equipment is returned complete, undamaged and on time, the security deposit will be refunded within 3–5 working days following inspection.

DJ Equipment Liability

The owner accepts no responsibility for injury, loss or damage resulting from incorrect use of the equipment.

The hirer assumes full responsibility for the safe operation and supervision of all equipment throughout the hire period.